Legal
Privacy Policy
Last updated: August 3, 2026
1. Overview
tryceratop ("we", "us", "our") provides event and funding operations software for nonprofit organizations. This policy explains what information we collect, how we use it, and the choices you have.
2. Information we collect
Account information (name, email, organization), content you upload or create within the product (funder records, budgets, run-of-show plans, tasks), and usage data (log data, device information, and analytics events) collected automatically when you use the service.
3. How we use information
We use collected information to provide and maintain the service, process payments, respond to support requests, send service and security notifications, and improve product performance and reliability. We do not sell your data.
4. Data sharing
We share information only with service providers who help us operate tryceratop (hosting, payment processing, email delivery) under confidentiality obligations, or when required by law. Any integrations you enable (such as calendar or accounting tools) share data only as configured by your organization.
5. Data security
Data is encrypted in transit and at rest. Access to customer data is restricted by role-based permissions and logged. We maintain incident response procedures and review our security practices on an ongoing basis.
6. Data retention
We retain account and content data for as long as your account is active. Upon request or account closure, data is deleted or anonymized within a commercially reasonable period, except where retention is required by law.
7. Your rights
Depending on your location, you may have rights to access, correct, export, or delete your personal information. To exercise these rights, contact us using the details below.
8. Cookies
We use essential cookies to operate the service and analytics cookies to understand product usage. You can control non-essential cookies through your browser settings.
9. Children's privacy
tryceratop is intended for use by organizations and their staff. It is not directed at children, and we do not knowingly collect personal information from children under 13.
10. Changes to this policy
We may update this policy from time to time. Material changes will be communicated by email or in-product notice before they take effect.
11. Contact us
Questions about this policy can be sent to privacy@eventflow.app.